Lost or Stolen Card

Please report a lost or stolen card immediately. Call us during regular business hours at (409) 267-3171. We will issue you a new card and cancel the compromised one to reduce the chance that it will be used improperly.


After regular business hours, call one of these 24-hour, toll free numbers:

  • (800) 554-8969 for a lost/stolen debit card
  • (800) 367-7576 for a lost/stolen credit card